Shipping
The Crux of Quincey LLC ships orders through carefully selected fulfillment partners. Shipping rates and estimated delivery windows are shown at checkout.
Skincare orders (Selfnamed fulfillment)
Skincare is fulfilled by Selfnamed and ships from the United States or Europe. Tracking is provided when available. Fulfillment and transit times vary by destination. In some cases, orders may ship in as little as 3 days, and many arrive within 7 business days, depending on location and carrier conditions.
Skincare is fulfilled by Selfnamed and ships from the United States or Europe. Tracking is provided when available. Fulfillment and transit times vary by destination. In some cases, orders may ship in as little as 3 days, and many arrive within 7 business days, depending on location and carrier conditions.
Phone cases (Slim series)
Slim phone cases ship from the United States. Typical delivery is 2–5 business days. Tracking is provided when available.
Slim phone cases ship from the United States. Typical delivery is 2–5 business days. Tracking is provided when available.
Phone cases (Biodegradable series)
Biodegradable phone cases ship from the United States. Typical delivery is 2–5 business days. Tracking is provided when available.
Biodegradable phone cases ship from the United States. Typical delivery is 2–5 business days. Tracking is provided when available.
Tracking
If tracking is available for your shipment, it will be sent by email once your order leaves the facility.
If tracking is available for your shipment, it will be sent by email once your order leaves the facility.
Address accuracy
Please confirm your shipping address before placing your order. If an order is returned due to an incorrect or incomplete address, reshipping costs may apply.
Please confirm your shipping address before placing your order. If an order is returned due to an incorrect or incomplete address, reshipping costs may apply.
Customs, duties, and taxes
International orders may be subject to customs fees, duties, or taxes set by your country. These charges are the customer’s responsibility.
International orders may be subject to customs fees, duties, or taxes set by your country. These charges are the customer’s responsibility.
Lost, delayed, or damaged packages
If your package is delayed, missing, or arrives damaged, contact us at baeralyssa.founder@thecruxofquincey.com with your order number and clear photos of the item and packaging.
If your package is delayed, missing, or arrives damaged, contact us at baeralyssa.founder@thecruxofquincey.com with your order number and clear photos of the item and packaging.
Last updated: December 26, 2025
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